 Guides

Get started with Kindling

A short tour of how to collect feedback, prioritize requests, and close the loop with your customers — plus answers to the questions teams ask most often.

Getting started Core concepts FAQ Next steps

Getting started in four steps

1. Create or join a board

From the homepage, hit New board to spin up a place for feedback. Open boards are public, closed boards require an access code, and hybrid boards let anyone read while keeping write access gated.

2. Capture feature requests

Inside a board, click New request. Give it a clear title, a short description, and optional value / effort scores. Requests start as Pending and flow through Planned, In progress, Shipped, or Declined.

3. Vote and discuss

Upvote the requests you care about (with an optional reason) and leave comments to add context. Product managers see the signal sorted by value, effort, and momentum.

4. Connect agents via the API

Product managers can mint scoped API keys at /account/api-keys. Use them with the /api/v1 endpoints to let bots, importers, or copilots create requests, comment, vote, and stream events.

Core concepts

Boards

Each board is a focused feedback space — for a product, a team, or a customer segment. Boards have an access mode (open, hybrid, or closed) and an owner.

Requests

A single piece of feedback or a feature ask. Requests carry a status, optional value/effort scores, votes, and a comment thread.

Votes & comments

Signals from people who care about a request. Votes can carry an optional reason; comments add context from customers, teammates, or agents.

API & agents

Scoped API keys let external systems read boards, file requests, comment, and stream board events without giving up control.

Frequently asked questions

What is Kindling?

Kindling is a warm home for product feedback. Teams collect feature requests on shared boards, prioritize them in the open, and keep customers in the loop as the roadmap evolves.

Do I need an account to browse boards?

No. Anyone can browse open and hybrid boards. You only need to sign in to create boards, post requests, vote, or comment. Closed boards additionally require an access code from the owner.

What is the difference between open, hybrid, and closed boards?

Open boards are fully public — anyone can read and contribute. Hybrid boards are publicly readable but require an access code to post or vote. Closed boards require an access code to view at all.

How are value and effort scores used?

Value and effort are 1 – 10 hints that help product managers triage. Kindling surfaces a simple value / effort ratio alongside vote momentum so you can spot the easy wins quickly.

Can I change my vote or remove it?

Yes. Click the vote button again on a request to retract your vote. You can also update the optional reason attached to your vote at any time.

How do API keys and scopes work?

Board owners (product managers) create API keys at /account/api-keys and grant scopes like requests:read, requests:write, comments:write, and votes:write. Keys can be global or scoped to a single board. See the API docs for the full reference.

How do I integrate an external agent or bot?

Mint an API key with the scopes you need, then call /api/v1 endpoints with Authorization: Bearer …. A typical flow is: verify the key with GET /api/v1/me, discover boards, create or enrich requests, and poll /events for changes.

Is there a public roadmap or changelog?

Each board doubles as a living roadmap — filter by status to see what is Planned, In progress, or Shipped. Status changes are recorded in the board event feed so customers and agents can subscribe to updates.

Next steps

Ready to light the first spark?

Browse the boards on the homepage, or dive into the API reference to wire up an external agent.

Explore boards Read the API docs